Looking for a job with Touchstone Climbing? You’ve come to the right spot. We post all open positions here as they become available.

If you see a position that looks like a great fit, follow the instructions near the end of the job posting. Alternatively, you can fill out this online application, which requires attaching your resume and references, or email both with the application to [email protected].

Don’t see the position you want? You have two options: 

  1. Keep checking back
  2. Fill out this application, and put the name of the position you want in the “Job Role” question. If/when that position opens up, we’ll already have your application on file

We want our staff to reflect the communities we serve, so we strongly encourage BIPOC and LGBTQ+ folks to apply. 

Touchstone Climbing, Inc. is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 

TOUCHSTONE FACILITIES

Janitorial
Bay Area

Touchstone Climbing Inc is seeking motivated individuals to join our janitorial cleaning crew for our Bay Area gyms. To maintain a superb quality of cleanliness, these large and unique facilities require individuals with a creative approach and excellent communication skills. As a member of our cleaning crew, you will be responsible for cleaning and sanitizing all areas of the facility to create positive experiences for our members and guests. We’re passionate about fitness—whether climbing, cardio, weight lifting, or yoga. If you share our love for fitness, we encourage you to apply.

Job responsibilities:

  • Thoroughly clean and sanitize restrooms, locker rooms, fitness equipment, and gym floors
  • Restock soaps and paper products in restrooms, showers, and throughout the gym areas
  • Report any broken or missing amenities or equipment (toilets, faucets, showers, hand dryers, gym equipment, etc.) to the Custodial Supervisor
  • Additional duties may be assigned as necessary for special cleaning projects

Qualifications/Requirements:

  • Punctual and reliable
  • Able to work well with other members of the cleaning crew
  • Strong work ethic, and good problem-solving skills
  • Able to communicate effectively with coworkers, supervisors, and other gym staff

Compensation and How to Apply

Starting pay is $18.25 an hour. If this sounds like something you would be interested in, please send your resume to [email protected].

 

TOUCHSTONE ROUTESETTING

Routesetting Crew Leader
Greater Los Angeles Area

This is a summary of the typical functions of the Crew Leader position and not an exhaustive or comprehensive list of every responsibility, task, or assignment a Crew Leader may be given. 

Job Summary

This is a full-time, salaried position with an average of 40 hours worked per week. A Crew Leader in the Los Angeles area is a part of a collaborative team that will train, supervise, and lead the routesetting crews at all Touchstone gym locations within the region.

The responsibilities below represent an outline of what is expected of a Crew Leader. Routesetting is a dynamic job that requires dynamic thinking and adaptability. Consistent with Touchstone’s core value of “creativity,” the routesetting department and this position will be adapted as needs change. Crew Leaders should expect the routesetting department to evolve, and they should work with the Head Routesetter and Director to continuously seek avenues for improvement.

Gym, Crew and Personal Safety

  • Crew Leaders work with the Head Routesetter and the other Crew Leaders to coordinate and execute safety checks at all of Touchstone’s locations within the region
    • Utilize provided spreadsheets to log all changed hardware
  • Be vigilant of wear and tear on gear and tools
    • Rope maintenance and replacement should be performed regularly
    • Worn tools and equipment should be replaced promptly, notify the Head Routesetter and(or) Director or Routesetting for support when needed
  • Ensure that crew members are using personal protective equipment consistent with Touchstone’s Routesetting Safety Philosophy and the guidelines in the Routesetting Manual
  • Address safety infractions or lapses immediately and without bias. When applicable, correct the behavior and document the situation on the Coursetting Incident Log
    • In cases of employee injury, notify the gym manager and Head Routesetter immediately so that they can get employee appropriate care
    • Completes incident reports for workplace injuries, including relevant details, and be free of bias or speculation
  • While climbing is inherently dangerous, and it is impossible to prevent all injuries, Crew Leaders are vigilant to avoid setting climbs that could increase the likelihood for an injury to occur
    • Climbs are set with an intended level in mind and moves should be set to that level
    • Specific climbing terrain may dictate special considerations for climbers’ safety, Crew Leaders are mindful of the terrain and set accordingly

A Crew Leader Demonstrates Collaboration and Communication

  • A Crew Leader collaborates with the other Crew Leaders, the Head Routesetter, and Routesetters in the training of all new routesetters and apprentices
  • Respond to Slack messages in a timely fashion
  • Utilize Slack to regularly update the Director of Routesetting, the Head Routesetter, and the other Foreman
  • Ideas or concerns are addressed promptly
  • Always lead by example
  • Be timely and stay as long as you are needed
  • Be vigilant of safety concerns and address them immediately
  • Be the first to jump on less desirable tasks
  • Set great easy and moderate climbs
  • Makes tweaks to climbs they set, welcome the input of other setters, offers gratitude for the suggestions
  • Use resources and equipment in a manner that respects its value to the crew and the company
  • Cultivate and maintain positive working relationships with the gym managers
  • Communicate clearly with gym managers about 
    • Major changes/or routesetting related incidents at the gym
    • Safety concerns

While Leading a Crew

  • The Crew Leader will have current knowledge of the gym, its distribution, maintenance logs, and related needs
  • The Crew Leader of the day should be the first to arrive and the last to leave
  • Begin work on time. Set the pace of the day by initiating the morning workflow
  • Discuss any relevant safety concerns with a crew meeting at the start of the day
  • Double checks anchor systems used daily
  • Work to maintain a good distribution of grades, styles and aesthetics in the gyms
  • Utilize Plastick to organize the crew’s activity for the day
  • When there are notable deviations from normal activity, update coworkers via the appropriate Slack channels
  • Implement seasonal/situational changes to address changing needs. There may be adjustments to the distribution based on special gym events or changing demographics
  • Keep stylistic considerations in mind when evaluating the spread. Within a grade, there should be a variety of styles represented but the majority should fit Touchstone’s professional standard
  • Check and resolve all issues on the maintenance log daily
  • Support the crew daily to stay on task
    • Offer positive feedback and encouragement throughout the day. “Please” and “thank you” belong in the workplace
    • Does best to work with or accommodate crew members who are struggling
    • Address crew members when on-the-clock breaks become excessively long
    • Correct unprofessional behavior when it happens. Of particular concern, harassment and discriminatory behavior has no place at Touchstone. Instances of such behavior should be reported to the Head Routesetter and Director of Routesetting
  • Maintain the gym’s good appearance
    • Make sure there is little to no confusion of colors in layout
    • Utilize the standard color layout when creating a spread
    • Be cognizant of traversing route colors and how an older climb’s color changes with chalk and shoe rubber over time
    • Ensure route tag maintenance is done weekly at each gym
  • Forerunning
    • Forerunning should be used to ensure there are user-friendly entry-level and moderate climbs
    • Ensure that entry-level to moderate routes and boulder problems are high quality. There should be fun and fair options for climbers of all sizes and abilities
    • Harder routes and boulder problems should also be high quality and accessible and should reflect varied types of movement
    • Ensure forerunning doesn’t devolve into a “session” and keeps forerunning as the objective 
    • Support Routesetters who are no longer forerunning to find other ways to contribute to the day’s work
  • Maintenance and Other Tasks
    • Hold washing responsibilities are distributed evenly among crewmembers
    • Report and schedule maintenance to padded climbing floors when necessary
    • Perform or schedule T-nuts replacement when necessary
    • Work with the Head Routesetter to schedule maintenance in support of routesetting facilities and operations
    • Ensure crew members use any allotted body-care time effectively and responsibly
    • Crew Leaders are expected to practice good body-care routines
    • Take regularly scheduled meals and rest breaks

Minimum Physical and Skill Requirements

  • At least 3 years of experience routesetting boulder problems and routes
  • Prefer at least 1 year of professional experience in a supervisory role
  • Be comfortable working from a ladder, in a harness, on a rope, and at heights up to 60 feet
  • Able to use common hand tools and comfortable learning to use some light power tools
  • Must have the ability to safely lift a minimum of 40 lbs. without assistance
  • Able to haul up to 50 lbs. setting materials and equipment with a haul bag while in a harness while setting routes
  • Be able to top rope 5.12a and boulder v6 daily. Expert at belaying climbers on top-rope and on lead
  • Able to work in various environmental conditions such as tight or enclosed spaces, at height, and in temperature extremes to complete work assignments

Compensation and Benefits

Pay Scale: $67,000 – $75,000 (Compensation decisions consider various factors, including facility/region size, experience, and tenure.)

Compensation also includes full access to all Touchstone Climbing gyms, up to four weeks annual paid vacation accrual, and a 401k plan with employer matching available for qualifying employees. Full-time employees can enroll in excellent healthcare, dental, and mental health plans after 30 days of employment. Full-time employees are also eligible for many professional/industry deals on equipment and clothing.

*Interested applicants are encouraged to submit resumes and cover letters to [email protected] by April 21st.

Routesetter
Greater San Francisco Bay Area

Touchstone is looking for routesetters with at least two years of full-time experience (or equivalent) to join our team. Enthusiastic, friendly, hard-working individuals with a passion for climbing and fitness are encouraged to apply. Touchstone routesetters work at various gyms throughout California, each offering unique experiences, terrain, and challenges. Routesetting crew members collaborate to create fun and creative boulder problems and routes in varying styles while prioritizing safety and accessibility in the workplace, for our team, and our community. This opportunity is for creative, adaptable, self-motivated, team-players that can work efficiently both independently and as part of a team. We want our staff to reflect the communities we serve, so we strongly encourage BIPOC and LGBTQ+ folks to apply.

Job Summary:
To set and maintain a rotation of climbing routes and boulder problems of various difficulties ranging from beginner to expert, while adhering to Touchstone Climbing’s setting philosophy and standards.

Responsibilities:

  • Show up on time and ready to work with all necessary equipment
  • Assess daily routesetting needs
  • Set up work area perimeter and ‘short-fix’ anchors
  • Stage all setting equipment and tools in the work area (ladders, ropes, aid bolts, bins, etc)
  • Strip holds from walls and hang additional working lines
  • Maintain a clean work area
  • Wash, sort, and store unused holds. Sort, store and maintain bolts and screws. sort out broken holds, bad screws, and bolts
  • Set, forerun, and modify climbs to be appropriate for their grade, accessibility, and assignment
  • Work cooperatively with other crew members and gym staff and work to be an equal contributor to the day’s tasks
  • Work efficiently while adhering to Touchstone’s safety standards
  • Store all setting gear and equipment, and clean up work areas before leaving the gym

Skills and Qualifications:

  • Be able to cleanly on-sight a minimum of 5.12- on lead, and lead belay. Comfort climbing more difficult grade levels is a ‘plus’
  • Very competent in the use of various routesetting-related tools (Impact driver and bits, ratchets, wrenches, angle grinder, reciprocating saw, pressure washer, bolts, screws, etc)
  • Comfortable using various climbing equipment (Gri-gri, RIG, ascenders, micro traxion, carabiners, etc.)
  • Self-directed, self-motivated, and efficient
  • Courteous, professional, and non-defensive to constructive criticism
  • Safety Conscious at all times
  • Good communicator
  • Passion for routesetting and for climbing
  • Reliable, hard worker, with attention to detail
  • Ability to work at multiple locations in the region

Physical Requirements:

  • Comfort working at heights up to 60 feet
  • Comfortable working on a ladder, in a harness, or from a rope
  • Must be able to safely lift 40 lbs. without assistance
  • Able to haul up to 50 lbs. of setting tools and equipment in a haul bag while setting routes
  • Ability to lift large awkward holds and volumes
  • Ability to work in various environments such as tight or enclosed spaces, heights, and temperatures to complete work assignments
  • Ability to bend at the waist, sit, kneel, lie horizontally, climb, walk, grasp, etc., as the job may require
  • Taking personal care physically by stretching, working out opposing muscle groups, and communicating when feeling physically overworked, strained, or injured to allow for modification of daily duties

Travel Required:
Bay Area routesetters are regularly scheduled to work at our 6 gyms in the region.

Compensation and Benefits:
Wages start at $23/hr with the minimum qualifying experience. Full access to all Touchstone Climbing gyms. Up to two weeks, annual paid vacation accrual, beginning after 90 days of employment. 401k plan with employer matching available for qualifying employees. Full-time employees can enroll in excellent healthcare, dental, and mental health plans after 60 days of employment. Full-time employees are eligible for many professional/industry deals on equipment and clothing.

Position Type:
Part-time or full-time positions available

Disclaimer:
This is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder may expand beyond those outlined here.

How to Apply:
Email your resume to [email protected] with the subject line “Route Setter SF/BA Position.”

Routesetter
Sacramento Pipeworks

Touchstone is looking for routesetters with at least one year of full-time experience (or equivalent) to join our team at Pipeworks in Sacramento, Ca. Enthusiastic, friendly, hard-working individuals with a passion for climbing and fitness are encouraged to apply. Routesetting crew members collaborate to create fun and creative boulder problems and routes in varying styles while prioritizing safety and accessibility in the workplace, for our team, and our community. This opportunity is for creative, adaptable, self-motivated, team-players that can work efficiently both independently and as part of a team. We want our staff to reflect the communities we serve, so we strongly encourage BIPOC and LGBTQ+ folks to apply.

Job Summary:
To set and maintain a rotation of climbing routes and boulder problems of various difficulties ranging from beginner to expert, while adhering to Touchstone Climbing’s setting philosophy and standards.

Responsibilities:

  • Show up on time and ready to work with all necessary equipment
  • Assess daily routesetting needs
  • Set up work area perimeter and ‘short-fix’ anchors
  • Stage all setting equipment and tools in the work area (ladders, ropes, aid bolts, bins, etc)
  • Strip holds from walls and hang additional working lines
  • Maintain a clean work area
  • Wash, sort, and store unused holds. Sort, store, and maintain bolts and screws. Sort out broken holds, bad screws, and bolts
  • Set, forerun, and modify climbs to be appropriate for their grade, accessibility, and assignment
  • Work cooperatively with other crew members and gym staff and work to be an equal contributor to the day’s tasks
  • Work efficiently while adhering to Touchstone’s safety standards
  • Store all setting gear and equipment, and clean up work areas before leaving the gym

Skills and Qualifications:

  • Be able to cleanly on-sight a minimum of 5.12- on lead, and lead belay. Comfort climbing more difficult grade levels is a ‘plus’
  • Very competent in the use of various routesetting-related tools (Impact driver and bits, ratchets, wrenches, angle grinder, reciprocating saw, pressure washer, bolts, screws, etc)
  • Comfortable using various climbing equipment (Gri-gri, RIG, ascenders, micro traxion, carabiners, etc.)
  • Self-directed, self-motivated, and efficient
  • Courteous, professional, and non-defensive to constructive criticism
  • Safety Conscious at all times
  • Good communicator
  • Passion for routesetting and for climbing
  • Reliable, hard worker, with attention to detail
  • Ability to work at multiple locations in the region

Physical Requirements:

  • Comfort working at heights up to 60 feet
  • Comfortable working on a ladder, in a harness, or from a rope
  • Must be able to safely lift 40 lbs. without assistance
  • Able to haul up to 50 lbs. of setting tools and equipment in a haul bag while setting routes
  • Ability to lift large awkward holds and volumes
  • Ability to work in various environments such as tight or enclosed spaces, heights, and temperatures to complete work assignments
  • Ability to bend at the waist, sit, kneel, lie horizontally, climb, walk, grasp, etc., as the job may require
  • Taking personal care physically by stretching, working out opposing muscle groups, and communicating when feeling physically overworked, strained, or injured to allow for modification of daily duties

Compensation and Benefits:
Wages start at $22/hr with the minimum qualifying experience. Full access to all Touchstone Climbing gyms. Up to two weeks, annual paid vacation accrual, beginning after 90 days of employment. 401k plan with employer matching available for qualifying employees. Full-time employees can enroll in excellent healthcare, dental, and mental health plans after 60 days of employment. Full-time employees are eligible for many professional/industry deals on equipment and clothing.

Position Type:
Part-time or full-time positions available

Disclaimer:
This is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder may expand beyond those outlined here.

How to Apply:
Email your resume to [email protected] with the subject line “Route Setter Pipeworks Position.”

 

TOUCHSTONE COACHING

Comp Team Coach
Northern California

Touchstone Climbing is looking for a Comp Team Coach for our Northern California program with the following qualifications:

  • Experienced in bouldering, top rope, and lead climbing
  • Sound understanding of climbing techniques such as footwork, body positioning, movement efficiency, route reading, etc.
  • Has the patience and passion for working with kids at a variety of ability levels and learning styles
  • Brings a creative, fun approach to climbing instruction and curriculum; makes learning how to climb enjoyable and engaging
  • Interested in creating high quality training curriculum and programming for Team Touchstone
  • Excited to collaborate with other coaches to facilitate an exceptional team experience for our climbers

Compensation and How to Apply

Starting pay is a sliding-scale of $21.00 to $23.00 an hour depending on experience and location. Applicants must also be available to work additional belay staff/support shifts at the gym they are based out of. If this sounds right up your alley, please fill out this Nor Cal application.

Comp Team Coach
Southern California

Touchstone Climbing is looking for a Comp Team Coach for our Southern California program with the following qualifications:

  • Experienced in bouldering, top rope, and lead climbing
  • Sound understanding of climbing techniques such as footwork, body positioning, movement efficiency, route reading, etc.
  • Has the patience and passion for working with kids at a variety of ability levels and learning styles
  • Brings a creative, fun approach to climbing instruction and curriculum; makes learning how to climb enjoyable and engaging
  • Interested in creating high quality training curriculum and programming for Team Touchstone
  • Excited to collaborate with other coaches to facilitate an exceptional team experience for our climbers

Compensation and How to Apply

Starting pay is a sliding-scale of $21.00 to $23.00 an hour depending on experience and location. Applicants must also be available to work additional belay staff/support shifts at the gym they are based out of. If this sounds right up your alley, please fill out this So Cal application.

Youth Programs – Climbing Club Coach + Kids Camps Instructor
Northern California

Are you an experienced climber who loves teaching others how to climb? Do you enjoy working with kids? Touchstone Climbing is looking for a coaches for our Climbing Clubs and Kids Camps in Northern California with the following qualifications:

  • Experienced in bouldering, top rope, and lead climbing
  • Sound understanding of climbing techniques such as footwork, body positioning, movement efficiency, route reading, etc.
  • Has the patience and passion for working with kids at a variety of ability levels and learning styles
  • Brings a creative, fun approach to climbing instruction and curriculum; makes learning how to climb enjoyable and engaging
  • Interested in creating high quality training curriculum and programming for the Climbing Clubs and Kids Camps
  • Excited to collaborate with other coaches to facilitate an exceptional team experience for our climbers

Compensation and How to Apply

Starting pay ranges from $19.00 to $20.00 an hour depending on experience and location. Applicants must also be available to work additional belay staff/support shifts at the gym they are based at. If this sounds like you, please fill out this Nor Cal application. Please note, this is a general application. Please mark the gym(s) you want to work at, and we will contact you when a position becomes available.

Youth Programs – Climbing Club Coach + Kids Camps Instructor
Southern California

Are you an experienced climber who loves teaching others how to climb? Do you enjoy working with kids? Touchstone Climbing is looking for a coaches for our Climbing Clubs and Kids Camps in Southern California with the following qualifications:

  • Experienced in bouldering, top rope, and lead climbing
  • Sound understanding of climbing techniques such as footwork, body positioning, movement efficiency, route reading, etc.
  • Has the patience and passion for working with kids at a variety of ability levels and learning styles
  • Brings a creative, fun approach to climbing instruction and curriculum; makes learning how to climb enjoyable and engaging
  • Interested in creating high quality training curriculum and programming for the Climbing Clubs and Kids Camps
  • Excited to collaborate with other coaches to facilitate an exceptional team experience for our climbers

Compensation and How to Apply

Starting pay ranges from $19.00 to $20.00 an hour depending on experience and location. Applicants must also be available to work additional belay staff/support shifts at the gym they are based at. If this sounds like you, please fill out this So Cal application. Please note, this is a general application. Please mark the gym(s) you want to work at, and we will contact you when a position becomes available.

 

MISSION CLIFFS

Desk Staff

Mission Cliffs is looking for enthusiastic and friendly new team members to join our front desk staff. If you’re ready to work in a fun and energetic environment where people share your psych for climbing and fitness, we’d love to hear from you!

Job duties include but are not limited to:

  • Greeting customers, answering calls, and responding to emails at the front desk
  • Processing memberships and online transactions
  • Managing calendar reservations
  • Finding creative solutions to customer service challenges
  • Selling merch and climbing gear in our retail shop
  • Ensuring that climbing and gym safety standards are being met
  • Helping maintain a clean gym
  • Additional opportunities to work with our communities and classes may be available in the future for interested candidates

Requirements:

  • Interest in climbing, outdoor sports, outdoor spaces, fitness, wellness, or all of the above!
  • Ability to remain friendly and calm while managing customer needs during high-volume hours
  • Highly self-directed and motivated; if you see a task that needs to be done, you do it
  • Comfortable working with computers
  • Customer service, service industry, or office management experience is a plus but not required
  • Evening and weekend availability

Compensation and How to Apply

Starting pay is $21 an hour. If this sounds like something you’d love to do, we want to hear from you! Please fill out this online application (which includes attaching your resume and references) or email the application to [email protected] so we can get to know you better.

 

BERKELEY IRONWORKS 

Belay Staff

Berkeley Ironworks is looking for a responsible, attentive, and enthusiastic individual who is comfortable and familiar with working in a climbing gym facility. Candidates must understand the risks and safety requirements of being in a Touchstone facility and be able to convey this to any and all Touchstone members and guests. Additionally, individuals must feel comfortable with belaying and engaging with younger children. Lastly, individuals must be able to work weekends and evenings.

Qualities of an ideal candidate:

  • Responsible and attentive—ensuring the climbing gym remains a safe and open environment for all users
  • Enthusiastic, friendly, and accessible—comfortable with talking to customers in different capacities (i.e. teaching someone how to belay, giving a belay test, helping with retail, doing safety walks, etc.)
  • Proactive—recognizes proactive ways to stay occupied when working (i.e. helping the front desk, wiping down fitness equipment surfaces, doing a towel/laundry run, etc.)
  • Passion for climbing and working with people
  • Able to commit to at least two or more shifts per week and available on weekends and evenings

Compensation and How to Apply

Starting pay is $19.00 an hour. If interested, please fill out this online application (which includes attaching your resume and references) or email the application to [email protected] so we can get to know you better.

 

DOGPATCH BOULDERS

Desk Staff

Dogpatch Boulders is looking for enthusiastic and friendly new team members to join our front desk staff. If you’re ready to work in a fun and energetic environment where people share your psych for climbing and fitness, we’d love to hear from you!

Job duties include but are not limited to:

  • Greeting customers, answering calls, and responding to emails at the front desk
  • Processing memberships and online transactions
  • Managing calendar reservations
  • Finding creative solutions to customer service challenges
  • Selling merch and climbing gear in our retail shop
  • Ensuring that climbing and gym safety standards are being met
  • Helping maintain a clean gym
  • Additional opportunities to work with our communities and classes may be available in the future for interested candidates

Requirements:

  • Interest in climbing, outdoor sports, outdoor spaces, fitness, wellness, or all of the above!
  • Ability to remain friendly and calm while managing customer needs during high-volume hours
  • Highly self-directed and motivated; if you see a task that needs to be done, you do it
  • Comfortable working with computers
  • Customer service, service industry, or office management experience is a plus but not required
  • Evening and weekend availability

Compensation and How to Apply

Starting pay is $20 an hour. If this sounds like something you’d love to do, we want to hear from you! Please fill out this online application (which includes attaching your resume and references) or email the application to [email protected] so we can get to know you better.

 

CLIFFS OF ID

Desk Staff

Cliffs of Id is looking for enthusiastic and friendly new team members to join our front desk staff. If you’re ready to work in a fun and energetic environment where people share your psych for climbing and fitness, we’d love to hear from you!

Job duties include but are not limited to:

  • Greeting customers, answering calls, and responding to emails at the front desk
  • Processing memberships and online transactions
  • Managing calendar reservations
  • Finding creative solutions to customer service challenges
  • Selling merch and climbing gear in our retail shop
  • Ensuring that climbing and gym safety standards are being met
  • Helping maintain a clean gym
  • Additional opportunities to work with our communities and classes may be available in the future for interested candidates

Requirements:

  • Interest in climbing, outdoor sports, outdoor spaces, fitness, wellness, or all of the above!
  • Ability to remain friendly and calm while managing customer needs during high-volume hours
  • Highly self-directed and motivated; if you see a task that needs to be done, you do it
  • Comfortable working with computers
  • Customer service, service industry, or office management experience is a plus but not required
  • Evening and weekend availability

Compensation and How to Apply

Starting pay is $21 an hour. If this sounds like something you’d love to do, we want to hear from you! Please fill out this online application (which includes attaching your resume and references) or email the application to [email protected] so we can get to know you better.

 

THE OAKS

Desk Staff

The Oaks is looking for enthusiastic and friendly new team members to join our front desk staff. If you’re ready to work in a fun and energetic environment where people share your psych for climbing and fitness, we’d love to hear from you!

Job duties include but are not limited to:

  • Greeting customers, answering calls, and responding to emails at the front desk
  • Processing memberships and online transactions
  • Managing calendar reservations
  • Finding creative solutions to customer service challenges
  • Selling merch and climbing gear in our retail shop
  • Ensuring that climbing and gym safety standards are being met
  • Helping maintain a clean gym
  • Additional opportunities to work with our communities and classes may be available in the future for interested candidates

Requirements:

  • Interest in climbing, outdoor sports, outdoor spaces, fitness, wellness, or all of the above!
  • Ability to remain friendly and calm while managing customer needs during high-volume hours
  • Highly self-directed and motivated; if you see a task that needs to be done, you do it
  • Comfortable working with computers
  • Customer service, service industry, or office management experience is a plus but not required
  • Evening and weekend availability

Compensation and How to Apply

Starting pay is $19–$21 an hour. If this sounds like something you’d love to do, we want to hear from you! Please fill out this online application (which includes attaching your resume and references) or email the application to [email protected] so we can get to know you better.