General Info FAQs
Can I bring my own coach or trainer to work with me at the gym?
We don’t allow outside coaching or personal training in our facilities. If you’re looking for technique support, skill development, or personalized instruction, our in-house coaches would love to help. You can book a private lesson or class by checking in with the front desk, and they’ll point you in the...
Can I purchase a gift card online?
Of course you can, you lucky ducky! Gift cards are available in any amount, can be used at all of our locations, and never expire. Purchase Now
I am not a member. Do I need to make an appointment to climb or are you open to the public?
Yes, we are open to the public. You can drop by anytime we are open.
Do you give tours or can I come look around on my own?
Yes. Some gyms offer staff-guided tours and others offer self-guided tours. An appointment is not necessary, you may come in anytime during business hours. Before you arrive please fill out a waiver to expedite your check-in process. See you soon!
Do you have auto belays?
We do not have auto belays. However, if you don’t have a partner we’re always happy to try and find you one. Just ask the desk staff to make an announcement for you over the PA, and you’ll be climbing with a new friend in no time.