FAQs

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  • Climbing with Kids
  • Dog Policy
  • First Visit
  • Gear
  • General Info
  • Membership
  • Pricing

Do you have rental gear?

Equipment Rental

No gear? No problem! We have everything you’ll need to get vertical in our gym. Shoe rentals are $4.

 

Can I purchase a gift card online?

Of course you can, you lucky ducky! Gift cards are available in any amount, can be used at all of our locations, and never expire. Purchase Now

I am not a member. Do I need to make an appointment to climb or are you open to the public?

Yes, we are open to the public. You can drop by anytime we are open.

Do you give tours or can I come look around on my own?

Yes. Some gyms offer staff-guided tours and others offer self-guided tours. An appointment is not necessary, you may come in anytime during business hours. Before you arrive please fill out a waiver to expedite your check-in process. See you soon!

Do you have free trial passes?

We do not have free trial passes, but we do offer Day Passes. We also offer a special Ten Pass, which will waive your initiation fee if you decide to become a member.

I am a paying member, how do I use my Member Passes for friends and family?

Members can redeem their Member Passes at the front desk. The member must be present with their guest at check-in.

Members have three types of passes available to them each month. As a reminder, they do not roll over, so use them up!

  • The Intro Pass: Bring a guest who has never been to a Touchstone gym before for free.
    • Members get one per day
    • Guests get one per life
  • The Anytime Pass: Bring in any guest for free
    • Members get one per month
    • Guests can use one pass, at one gym, one time per month
  • The Member Pass: $5 discount on our standard Day Pass
    • Members have unlimited
    • Guests have unlimited

How do I become a member?

You can purchase a membership online anytime!

Do you have an age minimum?

We do not have an age minimum, but safety is our priority. If you are coming in with a child under the age of 13, they must be supervised at all times.

Is there a weight limit to climb?

No, climbing is for all shapes and sizes!

My kids want to climb. What are my options?

Here are a few of the best ways to bring kids to the gym:

  • Check out our Climbing with Kids page.
  • Contact the gym to arrange a private lesson for your child. Private lessons are one hour long, instructional, and fun!
  • We also offer a variety of youth programs.
  • Get involved yourself. If you don’t know how to climb, simply take our Intro to Bouldering Class to learn how to secure a harness, tie a figure 8 follow-through knot, and complete your safety checks. You’ll be able to belay your own kids and have the knowledge to come back in the future!