Can I purchase a gift card online?
Of course you can you lucky ducky! Gift cards are available in any amount, they can be used at all of our locations and they never expire.

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How much does it cost to climb? 
That depends on what you want to do!

If you’ve never climbed before, we recommend taking our Intro to Bouldering Class. The class covers safety practices, the layout of the gym, bouldering etiquette, and scratches the surface of basic technique! The ITB is free to members and included in the day pass for non-members.

How do I become a member?
Walk into your local Touchstone Gym and say, “Hey, I want to be member!” The desk staff will be happy to help you join the family. Memberships cannot be purchased online.

What’s the age minimum?
While we don’t have an age minimum, safety is our priority. If you are coming in with a child under the age of 14 they must be supervised.

Is there a weight limit to climb?
No, climbing is for all shapes and sizes who want to give it a shot!

My kids want to climb, what are my options?
Here are a few of the best ways to bring kids to the gym:

Arrange a private lesson for your child. Private lessons are one hour long, instructional and fun!

Get involved! Spend some time with your kids and give them a spot!

We also offer a variety of kids programs, from Birthday Parties to Summer Camps. Find out what is being offered right now at your local Touchstone Climbing Gym.

Can I buy a gift card online?
Yes! You can purchase Gift Cards in the Pro Shop.

I’m a member. How do I use my guest passes?
Easy. Members get two guest passes a month.

  • The first guest pass can be used a anytime during the month.
  • The second guest pass is only available on the 4th Friday of the month.

To use your guest pass just as the desk staff when you check-in.
Remember: Guests may only use the anytime pass once every 30 days. Guests are always welcome on the 4th Friday.

How do I cancel or freeze my membership? 
Easy peezy, click on the Membership button above. Remember, all changes MUST be made before the first of the month. If you send in your request on the first it will be processed for the next month.

Why are you guys so awesome?
Cause we know how to dance like this.

How much does it cost to climb? 
That depends on what you want to do!

If you have never climbed before, we recommend taking our daily Intro to Climbing Class. In this one-hour class, you will learn the basic skills needed to start rope climbing: how to secure your harness, tie a figure 8 follow through knot and complete your safety checks. You will also learn how to belay using an ATC belay device, catch a fall and lower your climber back to the ground. After the class, use your newfound skills and climb until you can’t climb anymore!

If you are an experienced climber all you need is a day pass and a belay test. We are open to the public during all business hours, come on in!

How do I become a member? Do you give tours?
Walk into your local Touchstone Gym and say, “Hey, I want to be a member!” or “Hey, can I have a tour?” The desk staff will be happy to help you. Appointments are not needed for tours and memberships cannot be purchased online.

What’s the age minimum?
While we don’t have an age minimum, safety is our priority. If you are coming in with a child under the age of 14; they must be supervised.

Is there a weight limit to climb?
No, climbing is for all shapes and sizes who want to give it a shot!

Do you have auto belays?
We do not have auto belays, however, if you do not have a partner we are always happy to try and find you one. Just ask the desk staff to make an announcement for you over the PA. “Attention all members and guests, if you are looking for a top rope partner please come to the front desk.”

My kids want to climb, what are my options?
Here are a few of the best ways to bring kids to the gym:

  • Arrange a private lesson for your child. Private lessons are one hour long, instructional and fun!
  • We also offer a variety of kids programs, from Birthday Parties to Camps. Find out what is being offered right now at your local Touchstone Climbing Gym.
  • Get involved and become belay certified. Take our Intro to Climbing Class to learn how to secure a harness, tie a figure 8 follow through knot and complete your safety checks. After class, you will be able to belay your own kids and you will have the knowledge to come back in the future!

I’m a member. How do I use my guest passes?
To use your guest pass, tell the front desk staff, “Hey, this is my friend and I want to use my guest pass.”

Guest Pass Beta
– You have two guest passes in a calendar month; the first one, you can use anytime, the second is only usable on the 4th Friday of the month.
– A guest can only use an Anytime guest pass once in 30 days. For example, Joe uses your guest pass on the 15th, he can’t use another Anytime guest pass (yours or someone else’s) until the 16th of the following month.
– A guest can use an Anytime guest pass and a Fourth Friday guest pass in 30 days. This is because the 4th Friday guest pass is a freebie!
– Guest Passes only cover the day pass, gear is not included.
– Guest Passes do not roll over.
– You can use two guest passes in one day if you use your Anytime and 4th Friday passes on the fourth Friday.

How do I cancel or freeze my membership? 
Easy peasy. Remember, all changes MUST be made before the first of the month. If you send in your request on the first it will be processed for the next month. Click HERE.

Why are you guys so awesome?
Cause we know how to dance like this.