Governor Newsom has ordered a statewide re-closure of all indoor operations as of July 13. Unfortunately that means we have to temporarily close our doors again at all our gyms. We don’t have additional details yet, but you can be sure that we will reopen again as soon as we are able! Thank you for your patience and for sticking with us.

Gym Status:

  • The Studio—No reopening date at this time
  • Sacramento Pipeworks—No reopening date at this time
  • Cliffs of Id—No reopening date at this time
  • Hollywood Boulders —No reopening date at this time
  • Verdigo Boulders—No reopening date at this time
  • MetalMark—No reopening date at this time
  • LA Boulders—No reopening date at this time
  • Diablo Rock Gym—No reopening date at this time. See Contra Costa County update.
  • Mission Cliffs—No reopening date at this time
  • Berkeley Ironworks—No reopening date at this time.
  • Great Western Power Co.—No reopening date at this time.
  • Dogpatch Boulders—No reopening date at this time

In order to accommodate public health and social distancing requirements, and to allow our staff time to get used to additional health protocols, we will be reopening our gyms in phases. For the first few gyms, these phases may take longer as we work out the kinks in our new systems. Subsequent gyms will likely go through the phases quicker, though they will open later.

Phase 1: Current Active Members

Who Can Use the Gym: Current Active Members. Current active members are those who have continued to pay membership dues during our gym closures, including alternate dues from $1/month to full dues.
Expected Timeframe: 1–2 days (longer if issues arise)
Purpose: To troubleshoot any issues with the reservation system before opening it up to more people, allow staff to get familiar with the new safety protocols, and address any issues that we did not anticipate.

Phase 2: Prepaid Annual Memberships

Who Can Use the Gym: Prepaid Annual Memberships. Since annual memberships were frozen when we closed the gyms, we will restart your memberships at the time of your first visit.
Expected Timeframe: 1–2 days (longer if issues arise)
Purpose: To slowly introduce new users to the system without overwhelming it, and allow staff time to manage the added technical complexities of unfreezing accounts at the time of booking.

Phase 3: Current Frozen Members

Who Can Use the Gym: Current Frozen Members. These include all members who froze their accounts during the gym closure.
Expected Timeframe: 1–2 weeks, or until gym capacity can be expanded
Purpose: To start unfreezing the vast majority of memberships. Given that we have to manually thaw each membership, we will need additional staffing to accommodate the influx of returning members.

Phase 4: 10-Pass Holders

Who Can Use the Gym: 10-Pass Holders
Expected Timeframe: Depends on gym capacity
Purpose: As gym capacity expands while accommodating social distancing or other health guidelines, we can start adding more users. All 10 passes will have their expiration date pushed forward a full year—no need to worry about passes expiring.

Who Can Use the Gym: New memberships and 10-pass purchases
Expected Timeframe: Depends on gym capacity
Purpose: As gym capacity expands while accommodating social distancing or other health guidelines, we can start adding more users. We will start allowing people to purchase new memberships or 10-passes.

As the COVID-19 pandemic is still ongoing, these current guidelines may change without notice. We are dedicated to remaining flexible in order to maintain the health and safety of our members and staff. Thank you for your patience and understanding.


Our Safety Protocols

We have been thinking very carefully about climbing in the time of COVID so that we can be ready to safely open our doors the moment we are able. We take your health and the health of our employees extremely seriously—we will be doing all we can to abide by local requirements to keep our community safe.

Online Reservation System

We will be using an online reservation system to control the number of people in the gyms. Access to the online reservation system will be determined by the gym’s current Reopening Phase.

We will email active members with a password in order to book a time slot online. Time slots will open every 30 minutes.

You will be able to reserve a climbing time slot up to 72 hours in advance and will be able to book a partner on their reservation. Again, reservation access will be determined by the gym’s current Reopening Phase.

Active Touchstone members who have been paying alternate dues will be switched to regular dues at the time of booking.

Limited Gym Use

At this time, no children under the age of 13 will be allowed in the gyms unless they are an active member of Team Touchstone.

There will be no private lessons, clinics, or camps.

There will be no group fitness classes—check out our Fitness Live page for instructor-led home workouts.

Our yoga mats or props will not be available.

Cash transactions will be prohibited.

Additionally, the showers will not be available for use, there will be no towel or locker service, and we will not be offering rentals. We ask that you please come to the gym ready to work out—do not bring your gym bags or expect to change clothes or borrow gear while at the gym.

Finally, the drinking fountains will be closed, but our touchless water refilling stations are open—please bring a water bottle for personal use.

COVID-19 Agreement and Requirements

All members using the gyms at this time will be required to sign a COVID-19 agreement confirming the following:

  • All gym users will consent to having their temperature taken prior to entering the gym. If a person’s temperature exceeds 100.4°F they will not be allowed to enter. We will not record temperature readings in any way.
  • Staff will ask gym users if they have been experiencing COVID-like symptoms prior to entering the gym. Those that have will be denied entry for the day.
  • Everyone entering the gym will be required to wear a face covering over their nose and mouth at all times. Anyone failing to do so will be asked to leave the gym immediately.
  • All gym users will be required to maintain at least 6 feet of distance between themselves and others at all times. This includes while climbing. Do not climb on ropes next to other groups, and do not climb boulder problems less than 6 feet away from other climbers.
  • Climbers must sanitize or wash their hands with soap and water before and after climbing. There are hand washing and hand sanitizing stations placed throughout the gym.
  • All gym users must sanitize or wash their hands with soap and water before and after using shared fitness equipment and must wipe down equipment after each use with an alcohol wipe, or affix a “Ready for Cleaning” sign to it. Gym staff will also clean shared fitness equipment every hour.
  • All gym users will be required to check in AND check out. This information may be used for contact tracing, but will be kept secure otherwise.
  • We will be asking all gym users to take personal prevention actions.

Personal Prevention Actions

Stay home if you’re sick and for at least 72 hours after you’ve recovered. “Recovered” means your fever has resolved without the use of fever-reducing medications and there is improvement in your respiratory symptoms (e.g., cough, shortness of breath), AND at least 7 days have passed since your symptoms first appeared.

Wash your hands with soap and water for at least 20 seconds before climbing, after using the restroom and after coughing or sneezing. If soap and water are not available, use alcohol-based hand sanitizer that contains at least 60% alcohol.

Cover your coughs and sneezes with a tissue, and then dispose of the tissue and clean your hands immediately. If you do not have a tissue, use your elbow (not your hands).

Do not touch your mouth, eyes, or nose with unwashed hands.

Avoid unnecessary physical contact. Air hugs and air high-fives only for now!

Avoid contact with people who are sick.

Wear a face mask and maintain a distance of at least 6ft between yourself and others at all times while in the gym.

We know that this is all very different from pre-pandemic gym conditions. We are looking forward to the day when we’re allowed to work out, high five, and climb together like before. But in the meantime, we will do our part to maintain public health and safety during the COVID-19 crisis. If we are able to relax these requirements as the situation changes we will do so.


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